Do you ship gifts directly to the recipient?+
Yes. If you are sending a gift to someone who does not live nearby, we can wrap it here, write your card, and ship it to their address for you. We charge only what the post office charges us — there is no handling fee. Please get in touch through the form below so we can quote the postage for the specific item and destination.
Can you help me find something for a hard-to-shop-for person?+
This is, quietly, most of what we do. Tell us a few details — the person, the occasion, what they already have too much of — and we will pull three or four options and email photographs. There is no charge for the consultation. If none of them feel right, we'll keep thinking.
Do you take custom orders or special commissions?+
Sometimes. We work with several of the makers we carry and can usually arrange a custom size, scent, or color for items like candles, ceramics, and letterpress prints. Lead times vary and not everything can be customized, so do write to us first rather than expecting a yes on the spot.
Where do you source the things you sell?+
From a mixture of regional makers within driving distance of Dubuque, small studios we've come to know over the years, and the occasional estate sale or antique market. We do not buy from large wholesale catalogs, and we will tell you who made almost anything in the shop if you ask.
Can I return a gift I received from you?+
Yes, with a receipt or the name of the giver, within thirty days. We would rather exchange it for something the recipient likes better than have it sit in a drawer. If something arrives damaged or not as described, of course, we make it right.
Do you do gift cards?+
We do, in any amount. They are hand-written on a small card from one of the local printers we carry, and they never expire. They can be used in the shop, by phone, or over email for a shipped order.